Orderly Room: FAQ

1. How do I update my contact information?
2. What happens if I don’t show up for training nights or weekend training events?
3. What is NES and what happens if I become NES?
4. What if I need time off for a defined period of time?
5. Do reservists have a Dental Care Plan?
6. What if I want to change my trade?
7. Education Reimbursement (ER)…what’s it all about?

Question: How do I update my contact information?

Answer: You may change your contact information by notifying your respective clerk (in writing) through your chain of command. E-mails and changes over the phone will not be accepted.

Question: What happens if I don’t show up for training and/or exercises?

Answer: If you do not parade once every three weeks, you will be deemed Non Effective. Being non effective counts against the calculation date of your promotion, incentive pay, Canadian Forces Decoration and your gratuity/pension. Attendance is a major factor in you being nominated for courses, deployments, employment and taskings.

Question: What is NES and what happens if I become NES?

Answer Reserve Force members shall be declared non-effective (NES) when their unauthorized absence from duty has exceeded 30 days, during which time no fewer than three duty periods were conducted by the unit. A period during which a member has been declared NES does not count toward qualifying svc for promotion, incentive pay, Canadian Forces’ Decoration or clasp, or the RFRG. NES shall not be approved retroactively

After unsuccessful attempts to encourage the member to once again become effective, the CO shall then initiate release proceedings within 60 days after the member has been declared non-effective.

Question: What if I need time off for a defined period of time?

Answer: If you require time off, you may request to be Exempt from Duty and Training or more commonly known as ED&T. A member of the P Res, CIC or att member from the Supp Res may apply for ED&T. In any 365 days period it may be granted as follows:

1. up to 90 days, by the Commanding Officer (CO);
2. from 91 to 180 days, by the immediate higher HQ to the unit (Brigade or equivalent); and
3. from 181 to 365 days, by the Area HQ or equivalent.

As a member of this Regiment it is your duty to keep your Chain of Command (C of C) of any situation, which may preclude you from attending training.

To request ED&T you shall submit a memo thru your C of C once approved your company clerk will prepare the Request form for signature.

Question: Do reservists have a Dental Care Plan ?

Answer: Yes, reservists do have a dental care plan. Most routine treatments have coverage of 90%. More advanced treatments have coverage of 50%. The plan is available to:

• A member who is enrolled in the Primary Reserve, who is not covered by any other dental plan or programme and is in good standing with the Unit, may request and be assigned a reserve dental plan certificate number and will be covered by the plan. For new enrolments, the member will be eligible to participate in the plan on the day following three months of service.
• A member serving on Class A or Class B service (180 days or less) is entitled to dental care coverage for him/herself only, under this plan.
• A member serving on Class B service (in excess of 180 days) is entitled to comprehensive dental care through CF dental units. The member’s eligible dependants, however, become eligible to claim for reimbursement of eligible dental services under this plan, for the duration of the member’s Class B service.
• The Unit must stamp all Dental Claim Forms, the form will be forwarded to Great West Life (GWL) for processing. If your claim is sent electronically from your Dentists’ office it will be rejected causing a delay in the payment of the claim. Claims for orthodontia i.e. braces, require an estimate to be submitted to GWL and be approved prior to any orthodontia dental work being done.
• The website below will take you to the complete CF Dental Care Plan Guide

For more information click here.

Question: What if I want to change my trade?

Answer: You need to apply for Voluntary Occupational Transfer. An officer or non-commissioned member of the P Res may voluntarily request an occupational transfer to a different MOC or they may be subject to compulsory occupational transfer for medical or career reasons. A member will not be considered for more than one voluntary occupational transfer within a three-year period.

OCCUPATIONAL TRANSFER - OFFICERS

Requirements. To be eligible for an occupational transfer an officer must:

1. meet the basic enrolment standards for the new occupation;
2. meet the medical standards for the new occupation;
3. be able to fill an establishment vacancy for the new occupation; and
4. have a valid security clearance required for the new occupation.

OCCUPATIONAL TRANSFER - NON-COMMISSIONED MEMBERS

Requirements. To be eligible for an occupational transfer a NCM must:

1. meet the basic requirements for the MOC IAW the CFCB test results;
2. meet the medical standards for the new occupation;
3. be able to fill an establishment vacancy for the occupation; and
4. have a valid security clearance required for the new occupation.

More information and the applicable forms required are available from your company clerk through your chain of command.

Question: Education Reimbursement (ER) … what’s it all about?

Answer: ER - P Res provides reimbursement of 50% of education expenses as defined in CBI 210.801. Up to $2,000 may be claimed after the completion of an academic year for members studying towards a degree or diploma at a Canadian university, college or other education institution. In order to receive reimbursement, members must hold the Basic Military Qualification (BMQ) or equivalent recruit course required by the members P Res element. Members must maintain effective strength status and present proof of successful completion of the academic courses. The maximum benefit for all service in the P Res is $8,000.

What is the time limit for submission of claims under the Education Reimbursement - Primary Reserve?

The time limit to submit a claim to the PSO is one year from the time a member became eligible for reimbursement IAW Vol III of QR&O 203.05.

What is the process for reimbursement?

• Provide a copy of the approved ILP to your company clerk.
• Provide a transcript from the education institution proving the courses were successfully completed.
• Complete and sign a CF-52 (General Allowance Claim);
• Provide and attach the original receipts for tuition, instruments and books;
• Provide and attach the list of mandatory books and associated costs;
• Attach a memorandum signed by the designated officer at the P Res unit stating that:

For more information click here